About Home Appliance Repair

History

The founder and chairman of Home Appliance Repair, Michael Berard, began his home services career when he joined forces with Jennings Heating and Air Conditioning in 1982. Several years later – in 1987 – he founded Craftsman Service Company to serve the growing Northern Virginia market.

Through the years and with the help of capable colleagues he launched new services for homeowners and business seeking discriminating service in the Washington Metro Area. In the early 1990s, the businesses were consolidated under the Primary Service Group umbrella. Throughout the many years in the business, the company has focused on value-added service, convenience and comfort.

Several years later, former Craftsman and Primary Service Group members joined forces with Michael Berard to form USA Technology, LLC., Argent Heating and Cooling and Home Appliance Repair, serving Northern Virginia, DC and Suburban Maryland.

Why Home Appliance Repair?

We are not just a service contractor; we are a team committed to the people we serve and the employees who serve them.

Licensed & Insured –Our customer have the assurance that Home Appliance Repair is 100% licensed & insured.  We do everything by the book and with the upmost professionalism.

Experienced Technicians –All of our technicians must have a technical/electrical background and are extensively trained on our company’s policies, procedures and paper work during their first six weeks with us.

Guaranteed Customer Satisfaction- Because we are a smaller company, we treat each and every one of our customers like they were family. Our technicians and office staff stand by their work and work to ensure that the customer always have a great experience with us.

Meet our Team

• Abby Genovez – Customer Care Representative
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• Robyn Shaver – Customer Service Manager
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