The founder and chairman of Home Appliance Repair, Michael Berard, began his home services career when he joined forces with Jennings Heating and Air Conditioning in 1982. Several years later – in 1987 – he founded Craftsman Service Company to serve the growing Northern Virginia market.

Through the years and with the help of capable colleagues he launched new services for homeowners and business seeking discriminating service in the Washington Metro Area. In the early 1990s, the businesses were consolidated under the Primary Service Group umbrella. Throughout the many years in the business, the company has focused on value-added service, convenience and comfort.

Several years later, former Craftsman and Primary Service Group members joined forces with Michael Berard to form USA Technology, LLC., Argent Heating and Cooling and Home Appliance Repair, serving Northern Virginia, DC and Suburban Maryland.